FAQs

Our catalog includes tailor-made animal handling products designed for veterinarians, pet groomers, humane societies, shelters, rescue groups, and consumer organizations, catering to a wide range of pets, including dogs and various small animals.

Ordering is a straightforward process. First, create a distributor account on our website to gain access to our product catalog. Once logged in,you can see prices and browse and select the items you require, and then send us an email with the product details. We will respond within 48 hours to finalize your order. If you need assistance, you can also reach out to our customer service team at 718-930-1914.

Certainly, we provide dependable and convenient delivery services. Once your order is confirmed and processed, we will promptly deliver it to your doorstep within the designated timeframe. Please note that delivery charges may vary depending on your location and the size of your order.

We accept various payment methods including credit/debit cards, PayPal, and other secure online payment options. Cash on delivery may also be available in certain areas.

Our catalog includes tailor-made animal handling products designed for veterinarians, pet groomers, humane societies, shelters, rescue groups, and consumer organizations, catering to a wide range of pets, including dogs and various small animals
Absolutely! Once your order is dispatched, we will provide you with number a tracking and instructions on how to track your package. This way, you can stay updated on the status of your delivery.
We strive to ensure your satisfaction with our products. If you receive a damaged or incorrect item, please contact our customer service team within 72 hours of delivery for assistance
Yes, we offer wholesale and bulk purchasing options for businesses and organizations. Please reach out to our sales team or fill out the wholesale inquiry form on our website to discuss your requirements. or call david 718 930 1914 or email david2582342@gmail.com
If you need to cancel or modify your order, please contact our customer service soon as possible. We will do our best to accommodate your request, depending on the status of your order.
Our dedicated customer support team is available to assist you. You can reach us through our contact form on, the website via email, david2582342@gmail.com or by phone during our business hours 718-930-1914. We aim to respond to all inquiries promptly.